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Frequently asked questions (FAQ).

A product is UL Listed if the UL Listing Mark is on the product, accompanied by the manufacturer's name, trade name, trademark or other authorized identification.

A UL Listing Mark on a product is always composed of four elements: the "UL in a circle Mark, the word "LISTED in capital letters, an alpha-numeric control number, and the product name, (e.g., "toaster and "portable lamp). Sometimes the UL file number is used as company identification. The UL Listing Mark on a product is the manufacturer's representation that samples of that complete product have been tested by UL to nationally recognized Safety Standards and found to be free from reasonably foreseeable risk of fire, electric shock and related hazards and that the product was manufactured under UL's Follow-Up Services program.

Let's assume, for example, you are looking at the installation of a spa in a health club. If you can locate a nameplate marking on the spa with the complete UL Listing Mark and the other information noted above, the spa, the "end-product, meets the requirements outlined in UL 1563, Electric Spas, Equipment Assemblies and Associated Equipment.

If you do not find a UL Listing Mark on the product, you may find, on closer examination, that some of the individual components in the spa " such as the pump, control, heater or filter " have the UL Recognized Component Mark (). And some manufacturers may claim that because the components are UL Recognized, the product in which they're assembled meets all the necessary requirements. But that's not necessarily the case, because the UL Recognized Component Mark means that the component alone meets the requirements for a limited, specified use. Remember, the complete UL Listing Mark and related information on the product indicate the spa (or other end-product) is UL Listed.

UL's Component Recognition Service covers the testing and evaluation of component products that are incomplete or restricted in performance capabilities. These components will later be used in complete end-products or systems Listed by UL. UL's Component Recognition Service covers millions of components, such as plastics, wire and printed wiring boards, that may be used in either very specific, or a broad spectrum of end-products, or even components such as motors or power supplies. These components are not intended for separate installation in the field " they are intended for use as components of complete equipment submitted for investigation to UL.

Component/end-product compatibility is the critical link between certification of a component and certification of the end-product in which the component is used. Use of UL Recognized Components in a spa (or any other product) does not mean the spa itself is UL Listed.

If you're unsure of the exact meaning of a given UL certification (Listing or Recognition), look in the appropriate UL Product Directory for information about a specific product certification and marking information. For example, the Swimming Pool and Spa Equipment category (WABX) begins on page 505 of the 1997 Electrical Construction Equipment Directory. The Directory will also explain any limitations and the extent of UL's evaluation in the information section preceding each product category.

If you've exhausted your information sources, here are some ways we can help. If you have the product name and catalog number, part number or system designation, call UL's Data Services in Melville, N.Y., at (631) 271-6200, ext. 22897. ULDS will help find the UL category for the product in question. If you need to verify a Listing or find a file number for a product bearing a UL Mark, call (847) 272-4909, or the Client Relations staff at the UL office nearest you ­ in Northbrook, Ill., (847) 272-8800, ext. 42396; in Santa Clara, Calif., (408) 985-2400, ext. 32279; in Melville, N.Y., (631) 271-6200, ext. 22123; and in Camas, Wash., (360) 817-5611. As always, Codes & Technical Services staff members at each UL office will help with other questions you may have concerning UL certifications, code compatibility or product installation.